These terms are the agreement between you and Lis Roa ("Lumi", "we", "us"), for the Lumi app and the website at lumimanifest.com. By creating an account or using Lumi, you accept them. If you don't accept them, please don't use Lumi.
Our Privacy Policy explains how we handle your information.
1. What Lumi is, and what it is not
Lumi asks about the life you want, writes short, personal stories of you already living it, and reads them aloud. The stories are written by an AI language model and read by an AI voice.
Lumi is a tool for reflection and imagination. It is not therapy, medical care, mental health treatment, or professional advice of any kind. It does not diagnose, treat, cure or prevent anything, and it is not a substitute for a doctor, a therapist, a lawyer or a financial adviser. Nothing Lumi writes is a prediction or a promise, and we don't promise that anything you imagine will happen.
If you are in crisis, please contact your local emergency number or a crisis line now. You can find one for your country at findahelpline.com. If what you share points to self-harm, abuse, a crisis or a medical emergency, Lumi doesn't write a story about it and shows you help lines instead. That check is automatic, it can miss things, and it is not an emergency service.
2. Who can use Lumi
You must be 18 or older. By using Lumi you confirm that you are.
Keep your sign-in details to yourself; you are responsible for what happens under your account. If you think someone else has got into it, write to us at [email protected]. One account per person, please, and don't share it.
3. Subscription, free trial and billing
Lumi is an auto-renewing subscription, sold through the app store you download it from. Before you subscribe, the app shows you the plan, how long each period lasts and its price in your currency, along with any taxes the store adds.
- Free trial. New subscribers may get a 7-day free trial, where they are eligible. When it ends, the subscription starts and you are charged automatically, unless you cancel before the trial ends. Some stores require you to cancel at least 24 hours before it ends, and the store shows you the exact date.
- Payment. The store charges your account with it when you confirm the purchase, or when the trial ends.
- Renewal. The subscription renews automatically for the same period and at the same price until you cancel. The store charges for each renewal shortly before the current period ends; some stores do it up to 24 hours before.
- Cancelling. You can cancel anytime in your subscription settings with the store. The app links to them. Cancelling stops the next renewal; you keep access until the end of the period you already paid for.
- Deleting the app or your account does not cancel your subscription. Cancel it in your subscription settings to stop being charged.
- Refunds. The store you subscribed through handles refunds, under its own policy and the law. We can't issue them ourselves, but if you have a problem, write to us and we'll help you ask.
- Withdrawal. Where the law where you live gives you a right to withdraw from a purchase or cancel it within a set time, you can use it through the store's refund request. Write to us if you need help. In some places that right ends once you start using a digital service you asked to begin right away, and the store tells you when this applies.
- Price changes. If the price changes, you will be told in advance, as the store requires. If you don't accept the new price, you can cancel before it applies.
4. If you stop subscribing
When your subscription ends, Lumi stops writing new stories for you. The stories you saved stay yours. Your account and the stories you saved remain, and you can keep reading and listening to them. If you subscribe again, new stories start again.
5. Your words, your stories, and the AI
What you write stays yours. You keep all your rights in the answers, desires and anything else you put into Lumi. You give us permission to store and process it, with our service providers, for one purpose: running Lumi for you. That means writing your stories, reading them aloud, and keeping them where you can reach them. We don't publish what you write or show it to anyone else, and we instruct our AI providers not to train their models on it.
The stories Lumi writes for you are yours to keep, read, listen to and share for your own personal, non-commercial use. To the extent we have any rights in them, we give them to you for that use.
Because the stories are written by AI:
- they may be imperfect, repetitive, inaccurate or occasionally strange;
- they are works of imagination, not facts, advice or predictions;
- a story written for you may resemble one written for someone else;
- if a story ever says something that worries or hurts you, please tell us at [email protected], so that we can make the writing better.
6. Using Lumi properly
Please don't:
- break the law with Lumi, or use it to harm yourself or anyone else;
- try to get into someone else's account, or into parts of our systems that aren't meant for you;
- automate, scrape or overload the service, or work around its limits;
- put someone else's private information into it without a good reason;
- try to make the AI produce illegal or harmful content;
- sell or commercially exploit Lumi or what it writes.
We may suspend or close an account that does these things. Where we reasonably can, we will tell you why first and give you a chance to respond.
7. Our app
Lumi's name, logo, design, software, and the writing around your stories belong to us. We give you a personal, non-transferable, revocable licence to use the app for yourself while you follow these terms. Please don't copy, modify, resell, reverse engineer or take apart the app, except where the law lets you.
8. Changes and availability
We work to keep Lumi running well, but we can't promise that it will always be available or free of faults. We may change, add or remove features. If a change takes away something important you paid for, we will tell you in advance. Lumi relies on service providers we don't control, so an outage on their side can affect it.
9. Ending your account
You can stop at any time. Cancel your subscription with the store, and delete your account in the app's account settings or by writing to us. Deleting your account erases it and everything in it, as our Privacy Policy explains. It can't be undone, and it does not cancel your subscription by itself.
We may suspend or close your account if you seriously or repeatedly break these terms, if the law requires it, or if we stop offering Lumi. If we stop offering Lumi, we will give you reasonable notice and a way to save your stories.
10. Responsibility
Lumi is provided "as is" and "as available." As far as the law allows, we don't give warranties beyond those in these terms, including implied warranties of merchantability, fitness for a particular purpose and non-infringement.
As far as the law allows, we are not liable for indirect, incidental, special or consequential damages, for lost profits or data, or for decisions you make because of a story. Where we are liable, our total liability to you is limited to the greater of what you paid for Lumi in the twelve months before the claim, or fifty US dollars.
None of this limits rights you have that the law doesn't allow to be limited, including your rights as a consumer where you live, or our liability for death or personal injury caused by our negligence, for fraud, or for wilful misconduct. In some places, parts of this section may not apply to you.
11. Disagreements and governing law
If something goes wrong, please write to us first at [email protected]. We will try to resolve it within 30 days.
These terms are governed by the laws of Argentina. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live, and you can bring a claim in the courts where you live. Nothing in these terms takes that away.
12. Changes to these terms
We may update these terms. If a change matters, we will tell you in the app, or by email, before it takes effect. If you keep using Lumi after that, the new terms apply. If you don't agree, you can cancel your subscription and delete your account.
13. App stores
You get Lumi through an app store, and its own terms also apply to your use of it. If they conflict with these terms on how the store works, the store's terms win.
If you got Lumi from Apple's App Store, the following also applies:
- These terms are between you and us, not Apple. We, not Apple, are solely responsible for Lumi and its content.
- Your licence is a non-transferable licence to use Lumi on Apple-branded products that you own or control, as the Usage Rules in the App Store Terms of Service allow. Lumi may also be used by other accounts associated with you through Family Sharing or volume purchasing, where those apply.
- We alone are responsible for maintenance and support. Apple has no obligation to provide any.
- If Lumi fails to conform to any applicable warranty, you can tell Apple, and Apple will refund the purchase price, if any. As far as the law allows, Apple has no other warranty obligation for Lumi, and any other claims, losses, liabilities, damages, costs or expenses from a failure to conform to a warranty are our responsibility.
- We, not Apple, are responsible for any claims about Lumi or your use of it, including product liability claims, claims that Lumi fails to meet a legal or regulatory requirement, and claims under consumer protection, privacy or similar laws.
- If anyone claims that Lumi or your use of it infringes their intellectual property, we, not Apple, are responsible for investigating, defending, settling and discharging that claim.
- You confirm that you are not in a country subject to a U.S. Government embargo or designated by the U.S. Government as a "terrorist supporting" country, and that you are not on any U.S. Government list of prohibited or restricted parties.
- When you use Lumi, you must follow any third-party terms that apply, such as your mobile network's or internet provider's.
- Questions, complaints or claims about Lumi go to us, at the contact details below.
- Apple and its subsidiaries are third-party beneficiaries of these terms. Once you accept them, Apple may enforce them against you.